

- #Aura frame black screen serial number
- #Aura frame black screen code
- #Aura frame black screen Bluetooth
Simply tap on "Schedule" if you want to set fixed times for the frame to turn on and off: Scroll to where you see Device and tap on the selected "On/Off" option ( 2). Tap the "Settings" icon on the top right ( 1). Tap onto the frame in which you would like to set a schedule. Open the Aura app to view your home screen. You can also use the Touch Bar to manually turn it off or simply pull the plug out of the back since this will neither damage your frame nor lose any of your files. To override this feature, you can schedule your frame to turn on and off at the same time everyday.

When using this reset option, you will not be able to restore the reset frame's content or contributors and you'll have to start the new frame from scratch ( Video FAQ).By default, your frame automatically adjusts to the brightness in the room, turning off when it's dark and on when it senses light. In order to irreversibly reset an Aura frame, please go to this dedicated FAQ and follow the steps in section 2: Removing the frame from everybody's app with factory reset.
#Aura frame black screen serial number
If you want to restore the reset frame's content and contributors once the frame has been set up again, please share the serial number with Aura's Customer Care Team so they can restore it for you. Next, open your Aura Frames app, tap on the "A" icon in the top left corner and scroll down to the "+ New Frame" option to set up the frame again as per these steps: Setting up a new Aura Frame (VIDEO).
#Aura frame black screen code
If you didn't see the "Factory Data Reset" or "Erasing" message and your frame doesn't display the 4-digit code either, please repeat the process.The actual image may vary by model but the code is the actual confirmation that the reset was successful.
#Aura frame black screen Bluetooth
Once completed, the frame will turn on again and display the Aura stock image with the 4-digit Bluetooth pairing code.You can now withdraw the paperclip while the frame resets itself and displays an "Erasing" message.Maintain the pressure for 10-15 seconds until the screen goes dark and you see a "Factory Data Reset" message on the display.Press a small paperclip into the reset hole until you hear a soft click or feel that the button has been pressed.Once you have located the reset pinhole, please keep the frame connected to power and follow these steps: For some frames (Smith, Sawyer), you may have to remove the stand to find it. 2) Performing a "Hardware" ResetĮach Aura frame comes with a special reset hole that you can find on the bottom or the back of the frame, usually near the power cable adaptor. This is the best reset option if you no longer use a frame and want to ensure that all your content gets removed (e.g.

If you use this option, Aura will NOT be able to restore the content when you set up the frame again. Using the Aura Frames app to reset the frame and to permanently delete all content and contributors. This reset option is a potential troubleshooting step that Aura may recommend in case of certain product behavior.

Once you have set up the frame again, your frame content and contributors can be restored by the Customer Care team. Sticking a pin or paper clip into the frame's reset hole to reset the frame. On rare occasions, you may have to reset your Aura frame to factory settings and there are two different ways of doing so: Please only attempt this upon request from Aura's Customer Care team. Depending on the reset, you may lose all uploaded photos.
